Privacy Policy

Last updated: 15 July 2026

Information We Collect

When you submit a family enquiry or nanny application, we collect the information you voluntarily provide such as your name, contact details, family or professional background, and any documents you choose to attach. We do not use automated tracking to build profiles beyond what is necessary to respond to your enquiry.

How We Use Your Information

We use the information you provide solely to respond to your enquiry, consider your application, and facilitate potential nanny placements. Your details are reviewed by our team and are not sold, shared, or used for unrelated marketing without your consent.

Information Sharing

We do not share your personal information with third parties except where necessary to facilitate a placement you have consented to, or where required by law. Candidate details are shared with families only with the candidate's express permission.

Data Security

We take reasonable measures to protect the personal information you entrust to us. Access is restricted to authorised personnel involved in the placement process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of the personal information you have provided to us at any time. To do so, please contact us and we will respond to your request in a timely manner.

Cookies

Our website may use essential cookies to function correctly. We do not use cookies for advertising or invasive tracking. You may control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically.

Speak with us about your privacy

If you have any questions about how we handle your information, we're happy to discuss it with you personally.